Axe Mania | Naraskima Lda Privacy Policy.

Last updated: 25/04/2024

This Privacy Policy describes how Axe Mania | Naraskima Lda (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase from https://axemania.pt (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, site visitor or other individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date and take any other actions required by applicable law.

How we collect and use your personal data

In order to provide the Services, we collect and have collected over the last 12 months personal information about you from a variety of sources as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the specific categories and types of personal information we collect.

Information we collect directly from you

The information you send us directly through our Services may include:

– Basic contact details, including your name, address, telephone number, e-mail address.

– Order information, including your name, billing address, delivery address, payment confirmation, e-mail address, telephone number.

– Account information, including your username, password, security questions.

– Purchasing information, including the items you view, place in your cart or add to your wish list.

– Customer support information, including information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but this may prevent you from using or accessing these resources.

Information we collect through cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information relating to your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

– Companies that support our Site and Services.

– Our payment processors, who collect payment information (e.g. bank account information, credit or debit card, billing address) to process your payment in order to fulfill your orders and provide products or services you have requested in order to perform our contract with you.

– When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and we are not responsible for the policies or practices of third parties. For more information, see the section below, Third-party sites and links.

How we use your personal data

– Supply of Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send you notifications related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange shipping, facilitate any returns and exchanges and to allow you to post reviews.

– Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising and promotional communications by e-mail, text message or post, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

– Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

– Communicating with you. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interest to respond to you, to provide you with effective services and to maintain our business relationship with you.

Cookies

Like many websites, we use cookies on our site. We use Cookies to enhance and improve our Site and Services (including to remember your actions and preferences), to perform analytics and to better understand user interaction with the Services (in our legitimate interest of administering, improving and optimizing the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products and advertising on our Site and other sites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies via your browser controls. Please note that removing or blocking Cookies may negatively affect your user experience and may cause some of the Services, including certain features and general functionality, to function incorrectly or no longer be available. In addition, blocking Cookies may not completely prevent the way we share information with third parties, such as our advertising partners.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

– With suppliers or other third parties who perform services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).

– With business and marketing partners to provide services and advertise for you. Our commercial and marketing partners will use your information in accordance with their own privacy notices.

– When you direct, request or otherwise consent to our disclosure of certain information to third parties, such as to ship products or through your use of social media widgets or login integrations, with your consent.

– With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.

– In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service and to protect or defend the Services, our rights and the rights of our users or others.

In the last 12 months, we have disclosed the following categories of personal information and sensitive personal information (indicated by *) about users for the purposes set out above in “How we collect and use your personal information” and “How we disclose personal information”:

Category:

– Identifiers, such as basic contact details and certain order and account information

– Commercial information, such as order information, purchasing information and customer support information

– Internet or other similar network activity, such as Usage Data

Categories of recipients:

– Suppliers and third parties who provide services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners and data analysis providers)

– Commercial and marketing partners

– Affiliates

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

We have “sold” and “shared” (as those terms are defined in applicable law) personal information in the past 12 months for the purpose of participating in advertising and marketing activities, as follows.

Category of Personal Information

– Identifiers, such as basic contact details and certain order and account information

– Commercial information, such as records of products or services purchased and purchasing information

– Internet or other similar network activity, such as Usage Data

Categories of recipients

– Commercial and marketing partners

User-generated content

The Services may allow you to publish product reviews and other user-generated content. If you choose to upload user-generated content to any public area of the Services, that content will be public and accessible by anyone.

We do not control who will have access to the information you choose to make available to others and we cannot guarantee that the parties who have access to this information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use or misuse of any information you disclose to or receive from third parties.

Third-party websites and links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on such sites. Information you provide in public or semi-public places, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of such third-party platforms, without limitation as to its use by us or by third parties. The inclusion of such links does not in itself imply any endorsement of the content on such platforms or their owners or operators, except as disclosed in the Services.

Children’s data

The Services are not intended for use by children and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under the age of 16.

Security and retention of your information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, any information you send us may not be secure during transit. We recommend that you do not use non-secure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, they may only apply in certain circumstances and, in certain cases, we may refuse your request as permitted by law.

– Right of Access/Knowledge. You may have the right to request access to the personal information we hold about you, including details relating to the ways in which we use and share your information.

– Right to Elimination. You may have the right to request that we delete the personal information we hold about you.

– Right to Correct. You may have the right to request that we correct inaccurate personal information that we hold about you.

– Portability rights. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.

– Right of Exclusion from Sale or Sharing or Targeted Advertising. You may have the right to direct us not to “sell” or “share” your personal information or to opt-out of the processing of your personal information for purposes considered to be “targeted advertising” as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Shield opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the “sale” or “sharing” of information to the device and browser you use to visit the Site.

– Right to Limit and/or Refuse the Use and Disclosure of Sensitive Personal Information. You may have the right to direct us to limit our use and/or disclosure of sensitive personal information to only that which is necessary to perform the Services or provide the goods reasonably expected by an average individual.

– Restriction of processing: You may have the right to ask us to stop or restrict our processing of personal information.

– Withdrawal of consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.

– Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by replying directly to our refusal.

– Communication Preference Management: We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option displayed in our emails to you. If you choose not to participate, we may continue to send you non-promotional emails, such as those relating to your account or orders you have placed.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your e-mail address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on Your behalf to exercise Your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge your complaint with your local data protection authority.

International users

Please note that we may transfer, store and process your personal information outside the country in which you reside, including the United States. Your personal information is also processed by employees and third-party service providers and partners in these countries.

If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant UK competent authority, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please email us at info@axemania.pt or contact us at Rua de Camões 659, Porto, PT-13, 4000-148, Portugal.

For the purposes of applicable data protection laws, we are the data controller of your personal information. Our representative at the company’s managing partner can be contacted at info@axemania.pt.